A Little About Us

Mediro is an Information Technology company operating in Southern Africa. We specialize in the provision of Information and Communication Technology products, services and solutions to Corporate and Public Sector clients. We are qualified to deliver and operate highly complex, integrated solutions and to help align critical ICT solutions with client’s evolving strategies and business goals.

With many satisfied repeat clients, we continue to deliver services and solutions that best suit clients’ needs, budget and level of complexity. We are knowledgeable and enthusiastic about delivering value adding services and solving technology problems.

Our flexible service model and strong alliance relationships allow us to create solutions that are tailored to specific needs of an organization or business. Our clients benefit by having just a single point of accountability for all application and infrastructure-related issues, at a predictable and predetermined costs.

We are a level 2 BBBEE Contributor.

We are fully committed to the transformation goals and objectives of South Africa.

Take A Look At Our Services !

Application Optimization

Mediro is the local distributor for Dynatrace and Compuware solutions in sub Saharan Africa providing all sales, pre-sales and support functions. We have a highly experienced technical team assisting clients with new deployments as well as on-going support. We also provide standard and customized training curriculums.

Dynatrace is a software intelligence solution providing application performance management (APM), artificial intelligence for operations (AIOps), cloud infrastructure monitoring and digital experience management (DEM), with products for the IT departments and digital business owners of medium and large businesses. Dynatrace’s services include performance management software for programs running on-premises and in the cloud. This software manages the availability and performance of software applications and the impact on user experience in the form of deep transaction tracing, synthetic monitoring, real user monitoring and network monitoring.

For More Information please visit www.dynatrace.com

Compuware is the only software company focused on mainframe innovation. The products include testing, development, automation and performance management software for programs running on mainframe computer systems. They leverage Agile development and DevOps best practices to accelerate client collaboration and deliver meaningful innovations that integrate into cross-platform, enterprise-DevOps toolchains.

For More Information please visit www.bmc.com

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Infrastructure services

We offer a wide range of IT Infrastructure services. We are qualified to operate highly complex IT ecosystems and to help align critical ICT infrastructure with our clients’ evolving strategies and business goals. Our services include complete end-user support, the administration of LAN/WAN, Server infrastructure and security infrastructure, as well as the management of IT processes in accordance with best practices, latest recommendations (e.g. ITIL) and service level agreements (SLA). Mediro supports clients from the preliminary analysis and design of their IT platform, through delivery of appropriate equipment and software, to the implementation and support phase.

BI and Analytics

The Mediro Analytics team strive to develop BI Solutions that metamorphosed data into insights,

 using these insights to guide business in data driven decision-making.

Mediro Analytics specialises in the current BI market with leading software:

  • Tableau

  • Power BI

We also deliver services in

  • Data architecture

  • SQL Database Administration

  • Data Modelling / Data Warehousing (Tabular or Multi-Dimensional Models)

  • Migration from on prem to cloud Azure

  • ETL through SSIS / Data Factory

  • SSRS

Our team deliver innovative BI solutions with the following capabilities  :

Actionable Analytics

Business users can work on data, derive actionable insights, and implement them all in one place through features like embedded analytics, dashboard extensions, and APIs.

Storytelling

Adds a dash of context to statistics and provides the narrative needed to put insights into action.

Collaborative BI

A combination of BI tools to streamline data-driven decision-making.

Self-Service BI

Empowers the users to filter, sort, and analyze corporate data without necessarily having technical data analytic skills.

Data Governance

Enables our client to harness the power of technologies, processes, and people involved in the management of data assets to deliver complete, trustworthy, secure, and understandable data.

Data Discovery

Non-tech users can explore corporate information and obtain actionable insights to make fast, informed decisions based on their discoveries.

Data security

Data protection capabilities to protect client’s data no matter how or where it is accessed.

Mediro Resourcing Solutions

Mediro offers a combined 100+ years’ recruitment and resourcing experience between team members for both permanent and contracting positions. We will assist clients with a full function resource process (source / screen / interview / test and reference and appoint) with minimal turnaround time and within the budget given WHILST keeping the company culture / BEE and KPIs required in mind as per the job specification. We are your ONE-STOP IT recruitment service provider

ERP Services

  • Advisory, Implementation, Upgrade and support services for Oracle on-premise and cloud solutions.

  • Solutions for Financial, Supply Chain, and Human Capital Management.

  • Staff augmentation and outsource solutions.

  • Business Process Outsourcing solutions.

  • License advisory and preparation services for license audits.

Application Development and Specialized Services

Bespoke development services in C#, JAVA and others

Managed Application Monitoring (APM) monitoring service aimed at real time monitoring of your IT estate – one view for infrastructure, application performance and digital experience.

Business Activity Management (BAM) enables business stakeholders and ICT support staff to view operational issue visibly through real-time dashboards to respond proactively to failures at a technology, process and user level. BAM is the start of your journey to AIOps!

Business Service Management

Mediro BSM is focused on delivering best-in-class Business Service Management technologies and services. We provide solutions and skills to help our clients put technology at the forefront of IT business enablement. As a partner to our clients, we support driving change while ensuring security, compliance and automation of processes in the most efficient, effective and innovative manner.

 

Our best-in-class technology solutions span multiple areas of technology including:

  • Agentless Inventory

  • Agile Teams

  • Asset Lifecycle Management

  • Capacity Management

  • Customer Service Management

  • Demand Management

  • DevOps Process Management

  • Digital Employee Experience

  • Digital Transformation

  • Digital Workflow Automation

  • Endpoint Detection and Response

  • Event Management

  • Governance, Risk and Compliance

  • HR Service Delivery

  • Integrated Risk Management

  • IT Business Management

  • IT Operational Intelligence

  • IT Operations Management

  • IT Service Management

  • IT Workload Automation

  • Next-Gen Anti-Virus

  • Project Portfolio Management

  • Security Information and Event Management

  • Security Operations (SOAR)

  • Software Asset Management

  • User Behavior Analytics

  • Vendor Performance Management

  • Vendor Risk Management

  • Vulnerability Response
     

Our Professional Services include:

Implementation Services: Deploy our best-in-class technologies into your environment using a highly skilled team of experts in their field to achieve your desired business outcomes.

Optimization Services to support you after implementation, helping your solution become part of everyday use. We will be there with you to ensure that the changes you make don’t affect your performance, you scale optimally and you have the structure in place to help you grow.

Integration Services: We work in partnership with your system administrators and technical staff to configure and integrate the Now Platform with industry‑leading applications in your environment.

Partner Technology Solutions:

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